Move Connect Escape Trust
Partner with Digital Urgent Support (DUS)
Digital Urgent Support is an early intervention service helping people overcome digital barriers during moments of stress, vulnerability and digital exclusion. We work alongside community organisations to provide practical digital support where it is needed most.
Become a DUS PartnerWhat DUS Provides
Approved partner organisations can access specialist digital support services, delivered by trained Digital Support Officers within community settings.
Digital Crisis Support
Help with benefits, housing, employment, NHS and other essential online services.
Digital Support Officers
Request a trained Digital Support Officer to attend your venue or community session.
Digital Inclusion
Support people experiencing digital exclusion or difficulty accessing online systems.
Wellbeing Support
Practical guidance and short-term support during periods of stress or vulnerability.
Where DUS Can Be Delivered
CommuniTY Groups
Drop-ins, support groups and local community activities.
Warm Spaces
Sessions supporting wellbeing, inclusion and community engagement.
Outreach Activities
Community events and targeted engagement opportunities.
Wellbeing Hubs
Partner-led wellbeing and early intervention services.
How Partnership Works
Step 1
Submit a DUS Partnership Request.
Step 2
MCE Trust reviews your application and service needs.
Step 3
Attend an onboarding conversation with our team.
Step 4
Start requesting DUS sessions and referring people through approved routes.
What Partners Can Expect
Reliable Support
Responsive digital support delivered within community environments.
Referral Pathways
Clear and secure processes for accessing DUS services.
Local Impact
Helping people access services, reduce barriers and build confidence online.
Collab Working
Working together to identify needs and support local communities.
Important Information
The Partnership Request Form is for organisations only.
Please do not include information about individuals or use the form to request emergency support. Partner organisations remain responsible for their own safeguarding, confidentiality and data protection obligations.
Submitting a Partnership Request does not automatically create a partnership or guarantee service availability.
Ready to Work Together?
If your organisation supports people who may benefit from digital crisis support, wellbeing triage or digital inclusion services, we'd love to hear from you.
Start Your Partnership Request