Quick Navigation

About Bytees Who it’s for What you’ll learn How sessions work Checklists Quick Quiz Join

About Bytees

Bytees is a community-powered digital inclusion programme helping people across Teesside build confidence, access essential online services, and feel connected in an increasingly digital world.

Support without pressure

Friendly, patient help—no jargon, no judgement. Start from wherever you are.

Skills for real life

Learn the digital tasks that matter day-to-day: messages, online forms, appointments, banking basics, and staying safe.

Community-led

Sessions shaped by local residents, delivered by a qualified digital educator, supported by peer mentors.

Local and accessible

Delivered in trusted community spaces across Hemlington and wider Teesside.

What “digital inclusion” means: not just having a device—being able to use it confidently, safely, and independently.

Who Bytees is for

Bytees is for anyone who wants to feel more confident with technology—whether you’re starting from scratch or just want to improve your everyday skills.

Complete beginners

Turning a device on/off
Using touch screens, typing, settings
Connecting to Wi‑Fi

Everyday users who feel “stuck”

Emails, photos, WhatsApp
Online forms and accounts
Staying organised with passwords

People accessing services online

NHS app / GP booking
Benefits portals and council services
Job searching and CV support

Anyone wanting to feel safer online

Spotting scams
Privacy settings
Secure passwords & 2FA

What you’ll learn (practical topics)

📱

Everyday device skills
Settings, storage, updates, Wi‑Fi, using apps, taking photos, sharing safely.

🧾

Essential online services
NHS/GP, council services, school communications, forms and uploads.

💷

Money basics online
Safe ways to pay, recognising trusted sites, avoiding “too good to be true” offers.

🔐

Online safety
Passwords, 2‑step verification, scam spotting, account recovery.

💬

Communication & confidence
Email, WhatsApp, video calls, avoiding misinformation and stress online.

🧭

Independent next steps
Build routines so you can keep learning at home (without feeling overwhelmed).

Examples of “wins” people aim for

Book a GP appointment online or using the NHS app.
Send and receive email confidently (including attachments).
Set up a strong password + 2-step verification.
Recognise scam messages and know what to do next.
Fill in an online form and upload a document/photo.

How sessions work

Small steps

We focus on one task at a time and build confidence through repetition.

Bring your device

Phone, tablet, or laptop. If you don’t have one, we can still help you get started.

Accessible support

Clear explanations, patience, and a supportive environment (no “silly questions”).

Your goals first

You choose what matters: safety, services, work skills, or everyday life tasks.

Tip: If you can, bring any usernames/emails you already use (or a note of them). We can help organise accounts safely.

Checklists (track your progress)

Before your first session

I know my device passcode (or I’m ready to reset it safely). I’ve brought my device + charger (if possible). I wrote down what I want help with (1–3 goals).

Score: 0/3

Safety basics

I use a strong device passcode (not 1234 / 0000). I can spot suspicious links/messages (pressure + urgency = red flag). I know never to share one-time verification codes.

Score: 0/3

Confidence wins

I can connect to Wi‑Fi and check signal. I can send a message/email and attach a photo. I can update an app or my device when prompted.

Score: 0/3

Quick Digital Confidence Quiz

1) A message says: “Your bank account is locked—click here to fix it.” Best next step?

2) What’s a safer way to manage lots of passwords?

3) Someone asks for the 6-digit code sent to your phone. What do you do?

Ready to join Bytees?

Start your digital journey with support built around you and your community.

Join Bytees