Get Involved
Whether you want to master your own device, help others find their feet online, or support our mission with resources, there’s a place for you in the Bytees community.
Join as a Learner
Build confidence using your phone, tablet, or laptop. Learn everyday skills like email, WhatsApp, online forms, NHS services, safe banking basics, and scam awareness — at your pace.
Sign Up to LearnBecome a Digital Mentor
If you’re confident with tech, you can help local residents in a supportive way. No coding required — just patience, encouragement, and the ability to explain steps clearly.
Apply to MentorCorporate Support
Create measurable community impact through hardware donation, volunteering days, sponsorship, and digital inclusion partnerships across Teesside.
Partner With UsWhat to Expect as a Learner
Bytees is designed for beginners and returning learners. Sessions are calm, friendly, and practical — you’ll learn by doing, with someone alongside you.
A warm welcome
You’ll meet the educator and group, and we’ll agree 1–3 goals that matter to you.
No pressure pace
We repeat steps until they feel easy. You can ask the same question as many times as you need.
Real life skills
Email, attachments, passwords, online safety, NHS/GP booking, forms, job searching—based on your needs.
Support with devices
Bring your own phone/tablet/laptop if you can. Devices can be provided during sessions where available.
Examples of learner goals
- Set up email and understand inbox, spam, attachments.
- Learn WhatsApp, video calling, and sharing photos safely.
- Fill in an online form and upload documents.
- Spot scam messages and protect accounts with 2‑step verification.
- Create a CV, apply for jobs, and respond to interview invites.
What to Expect as a Digital Mentor
Mentors are calm, friendly “digital confidence builders”. You don’t need to know everything — you help learners feel safe enough to try, practise, and succeed.
Your role
Guide learners through steps, encourage questions, and help build independence (not “do it for them”).
What you’ll do
Support basics like Wi‑Fi, settings, emails, forms, app installs, safe passwords, and scam spotting.
What you won’t do
No pressure to handle sensitive data alone. We don’t ask mentors to manage learners’ bank logins or private details.
Training & boundaries
You’ll get guidance on explaining clearly, safeguarding, privacy, and safe support practices.
Great mentor phrases
- “Show me what you see on your screen.”
- “Let’s do it once together, then you do it.”
- “It’s okay—this confuses loads of people.”
- “Before we click, what are we expecting to happen?”
Corporate Support: Positive Impact You Can Measure
Corporate partners can help close the digital divide while creating real social value — from employability outcomes to reduced isolation, safer online habits, and improved access to services.
Hardware donation
Refurbished laptops/tablets, chargers, keyboards, mice. We can help define specs and secure data wiping expectations.
Volunteering days
Staff mentoring sessions (guided), digital drop-ins, or “CV and job search” support days.
Sponsorship
Support data SIMs, learning materials, community Wi‑Fi hubs, travel support, or venue costs.
Reporting & outcomes
Clear impact measures: learners supported, skills gained, accounts secured, applications submitted, interviews attended.
Example “positive impact” outcomes
- People can access NHS services and manage appointments online.
- Reduced vulnerability to scams through stronger security habits.
- Improved employability: CVs created, applications submitted, interviews attended.
- Reduced isolation through communication apps and confidence online.
Quick Checklists
Learner: ready for your first session
Mentor: good support habits
Corporate: quick partnership checklist
Quick “Get Involved” Quiz
1) What’s the best approach when supporting a learner?
2) A learner receives a 6‑digit code by text and is asked to share it. You should:
3) A good corporate partnership outcome is:
Ready to get involved?